Contents

• Unit 1. Communication: Meaning, Importance and Cycle of Communication. Media and Types of Communication. Verbal and Non-Verbal Communication. Barriers to communication. Formal and
  Informal Channels of Communication (Corporate Communication). Divisions of Human Communication and Methods to improve Interpersonal Communication. Qualities of good communication.

  Unit 2. Grammar: Passive Voice. Reported Speech. Conditional Sentences.Modal Verbs. Linking Words (Conjunctions)

  Unit 3. Composition: Job Application and Curriculum-Vitae Writing. Business Letter Writing. Paragraph Writing. Report Writing.

  Unit 4. Short Stories: “Luncheon” by Somerset Maugham.“How Much Land Does a Man Need?” by Count Leo Tolstoy. “The Night Train at Deoli” by Ruskin Bond.

  Unit 5. Poems: “No Men are Foreign” by James Kirkup. “If” by Rudyard Kipling. “Where the Mind is without Fear” by Rabindranath Tagore.